Clean, safe water is essential for residents’ quality of life and wellbeing.
What we do
- Water network
- Water collection and treatment.
We ensure high-quality water is available at all times for drinking as well as other household and business uses. We are responsible for looking after the network, all new connections and making sure all statutory requirements and environmental standards are met.
The work is delivered by Capacity – an organisation that provides water services to Upper and Lower Hutt and on behalf of Porirua City Council. Greater Wellington Regional Council, which is responsible for the bulk supply of water, is currently considering joining the single delivery agency. This would ensure knowledge and ideas are shared to ensure a long term regional approach to water management.
- We will continue to assess the ability of our water, stormwater, and wastewater services to cope with an earthquake. Such assessments include checking the seismic strength of water reservoirs, pump stations, telemetry systems and critical pipeline fittings/fixtures. Investigations are ongoing and physical strengthening work is underway on the Maldive Street, Maupuia and Linden reservoirs.
- We have a programme of activities to improve the water network’s resilience and our emergency preparedness. The programme involves a range of projects including the installation of mobile water tanks at key locations and completing the installation of auto shut-off valves on reservoirs.
- We will continue upgrading parts of the water network to meet new standards for firefighting.
- We will continue to contribute to the Porirua Harbour and Catchment Strategy with Porirua City Council and Greater Wellington Regional Council including sediment reduction plans and community education.
Measuring our performanceTop
Our targets for 2014/15 are:
- all water delivered to Wellington properties complies with Drinking Water Standards for New Zealand (2005)
- at least 90% of residents agree that water services provide good value for money
- the number of complaints regarding water quality (taste and odour) is less than 200 per year
- 95% of customers are satisfied with water quality and network service
- 97% of properties receive appropriate water pressure (a minimum of 250kPa)
- 95% of fire hydrants tested meet the New Zealand Fire Service Code of Practice for fire fighting water supply requirements
- the water distribution network receives an ’a’ to ’b’ grading from the Ministry of Health (‘a’ = completely satisfactory, very low level of risk, and ‘b’ = satisfactory, very low level of risk)
- 97% of service requests relating to the water network are responded to within one hour of notification
- no more than 14% of water in the network is unaccounted for
- residential water consumption per person per day is 287 litres (residential water consumption is based on bulk water supplied less the metered commercial consumption divided by resident population)
- total water consumption during the year will be less than 30 billion litres.
What it will costTop
|2.3 Water||Operating expenditure 2014/15||Capital expenditure |
|2.3.1 - Water network||(33)||25,738||25,705||12,294|
|2.3.2 - Water collection and treatment||-||14,174||14,174||-|
|2014/15 2.3 Total||(33)||39,912||39,879||12,294|
|2012–22 LTP Yr 3 Total||(34)||40,366||40,332||16,178|
|Variance 2012–22 LTP Yr 3 to AP 14/15||1||(454)||(453)||(3,884)|